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SwiftRelay Return Policy

Published: December 11, 2020 • Last updated: August 19, 2025 • Version 1.0

Refund Policy for digital services

SwiftRelay provides digital goods which are delivered instantly. Proof of delivery includes activation emails, user access logs, and account activity records. Because of the nature of our services, we cannot offer refunds once the service has been accessed.
Thank you for purchasing our digital products and solutions. We stand behind our products, and your satisfaction with them is important to us.
However, because our products are digital goods delivered via Internet download or deployed remotely, we generally offer no refunds.
If you change your mind about your purchase and have not downloaded our products, our products have not been deployed at your site; we will happily issue you a refund upon your request within three (3) days of your original purchase.*
To qualify for a refund, you must:
  1. Cancel the subscription via link within three (3) days of your original purchase
  2. Send us an email requesting a refund
Refund requests, if any, must be made within three (3) days of your original purchase. Any software product purchased during the promotion sale is not entitled to any refund. No refund will be issued after three (3) days of your original purchase.
* Additional service charges mentioned in the "Additional services section" are not refundable.

Additional services

Additional services such as Speed Optimizer, AnyDesk setup, or technical support costs are non-refundable as our time cannot be recovered.

Contact Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to [email protected].
You can also contact us on Telegram: @swiftrelay_admin